| Motor Warranty Credit Procedure |
MOTOR WARRANTY
Cooler motors are warranted by motor manufacturer for one year from date of retail sale, or 24 months from date of manufacture, whichever occurs first. Motors returned to retailer must be accompanied by a sales receipt showing purchase date within one year of return date. Credit will not be issued for motors found to be in normal operating condition.
MOTORS NOT COVERED BY WARRANTY:
Out of Date Sales Receipt or Manufacturing Code:
Motors with a manufacturing code date exceeding 24 months old will not be accepted by Dial. Motors must arrive at Dial in Phoenix or be field destroyed by Sales Rep before the expiration of 24 month allowance. Date codes appear on motor nameplates.
Only motors that are returned to Dial, or destroyed by Sales Rep, before the 24 month period expires and that are within one year of retail sale will be eligible for credit.
| Date code information for A.O. Smith motors: | ||||
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SAMPLE MOTOR LABEL |
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"SER" Numbers are the Date Code: |
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SAMPLE DATE |
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CODE STICKER |
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1. First digit designates manufacturing plant. |
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2. Second letter designates month of manufacture. |
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A-Jan. |
E-May |
J-Sept. |
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B-Feb. |
F-June |
K-Oct. |
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C-March |
G-July |
L-Nov. |
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D-April |
H-Aug. |
M-Dec. |
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Example: A "SER" 2C00 was made in March 2000. |
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1/3 H.P. -- 2201, 2201 |
3/4 H.P. -- 2205, 2206, 320P439, 320P441 | |||
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1/2 H.P. -- 2203, 2204, 320P438, 320P440 |
1 H.P. -- C56A72B29, C56574B29, 327P339 | |||
Premature Thermal Overload Activation (Overheating): From use of improper pulley size or improper adjustable pulley setting.
Incorrect Electrical Voltage or Motor Terminal Connection: Evidence is usually in the form of burned and bluish colored motor switch arms.
Water Damage: Evidence is typically in the form of white mineral deposits on the motor housing and windings.
Moisture Damage (On or Near Electrical Terminals and Switch): Caused by not using motor switch cover plate.
Excessive Motor Abuse: Abuse to a motor (that is beyond normal handling failures) that restricts Dial's ability to determine proper cause of motor failure.
