PUMP WARRANTY
Economy and Super Offset pumps are warranted for 90 days from date of retail sale.
Offset for MasterCool pumps are warranted for one year from date of retail sale.
Residential, Commercial and Industrial Concentric pumps are warranted for one year from date of retail sale.
Concentric pumps for MasterCool are warranted for two years from date of retail sale.
Contractor Series Offset pump is warranted for 90 days from date of retail sale.
Contractor Series Concentric pumps are warranted for two years from date of retail sale.
Pumps returned to retailer must be accompanied by a sales receipt showing a purchase date within the warranty period.
PUMPS NOT COVERED BY WARRANTY:
1) Pump returned after expiration of warranty period: Returned pump must be accompanied with a sales receipt. Date pump is returned must be within the warranty period.
2) Water damaged pump: Water damage is recognized as crusts of mineral deposits on the inside or outside of pump motor housing. Typically water damage occurs when a pump is improperly located within a cooler close to a cooler pad, or when a pump falls over in cooler water from improper pump mounting.
3) Debris or aspen in pump cavity that impedes pump operation: Debris and aspen partially or completely obstruct pump water flow. Non use of pump screen may allow debris into pump cavity.
4) Incorrect electrical voltage connection: Do no connect 115V pump to 230V current. Do not connect 230V pump to 115V current. If so, pump will overload and cause the pump thermal overload to cycle off and on from overheating.
5) Abused, altered or improperly installed pump.